Terms and conditions of contract

Last updated: 11 September 2026

1. Who we are

Caliri & Silva, S.L. (Gede Studio), NIF (Spanish tax identification number) B21977152, with registered address at Carrer de Corominas 19, esc. 1, pta. 2, 08902 L'Hospitalet de Llobregat, Barcelona. Contact: hola@gedestudio.com · +34 645 677 914.

2. What is contracted

Plans of in-person ceramics classes at our studio. By entering into a contract you accept these terms. To enter into a contract you must be of legal age and create an account with truthful details.

• Fixed day: 4 classes per period, always on the same day and at the same time. The period lasts 28 days, so that there are always 4 classes and this does not depend on how the calendar falls; renewal falls every 28 days and not on a fixed day of the month. We ourselves enrol you automatically in the 4 classes; you do not have to book.
• Flexible 2 classes: 2 classes per month, to be booked at the times you prefer, subject to availability.
• Flexible 3 classes: 3 classes per month, to be booked at the times you prefer, subject to availability.
• Flexible 4 classes: 4 classes per month, to be booked at the times you prefer, subject to availability.
• Single class: a single class, valid for one month.
• Extra classes: if you have a plan paid for through the website and you run out of classes, you may buy up to 2 more classes per period from Mi plan, at the same price per class that you pay on your plan. They are valid until the end of your plan's period (the day on which it renews or expires) and cannot be used afterwards.
• Gift card: an amount in euros to give as a gift, which the recipient spends as credit.

3. Prices and payment

The prices are those shown on the website at the time of purchase. Payment is made online through Stripe; we do not have access to your card number.

4. Duration and renewal

Flexible plans and the single class are contracted for periods of one month. Fixed day is contracted for periods of 4 weeks (28 days), so that there are always 4 classes: this is why it is charged every 28 days and the charge moves through the calendar instead of always falling on the same day of the month.

All of them renew automatically until you decide to end them. You may cancel the renewal whenever you wish from Mi plan, without giving any explanation and without penalty: you retain access to the classes of the period already paid for and the next period is not charged.

Unused classes do not carry over to the following period.

5. Bookings and cancellations

• A class may be booked up to 20 minutes before it starts, if a place remains available.
• If you cancel 12 hours or more in advance, the class returns to your class balance and you may use it on another day within the same period.
• If you cancel with less than 12 hours of notice, the class is lost. We are nonetheless grateful for the notice: that way another person can make use of the place.
• Classes on the Fixed day plan are not cancelled through the website. If on any day you are unable to come, write to us.
• If a class is full you may join the waiting list and we will notify you if a place becomes free.

6. If we cancel

If the studio cancels a class, we will notify you by email and the class returns to your class balance for you to use on any other day, regardless of how much notice was given. If you are a Fixed day student, that class remains available for you to redeem at another time within the month.

7. Right of withdrawal

As a consumer you have the right to withdraw from the purchase within a period of 14 calendar days from the date of the contract, without needing to give any reason, provided that you have not booked or taken any class of the plan.

To exercise it, write to us at hola@gedestudio.com stating your name and the date of purchase. We will refund the full amount by the same means of payment, within 14 days of receiving your communication.

In accordance with Article 103 of the consolidated text of the Ley General para la Defensa de los Consumidores y Usuarios (General Law for the Defence of Consumers and Users), the right of withdrawal does not apply once performance of the service has begun — that is, when you have already booked or taken a class — nor to leisure services contracted for a specific date.

Outside that period and those conditions no refunds are made. What you may do at any time is cancel the renewal, as explained in section 4.

8. Workshops

A workshop is a single session, on a specific date, which is paid for in full on booking through this website. It gives no class balance and renews nothing: a place is purchased for one day.

• The price includes the materials and the firing and glazing of the piece, as detailed on the page of each workshop.
• If you cannot come, notify us 24 hours or more in advance and we will move you to another date if there is room, or you may transfer your place to the person of your choice.
• With less than 24 hours of notice, the place is neither changed nor refunded: at that stage it can no longer be offered to anyone else.
• If a date is full you may join the waiting list. This does not reserve any place or involve any payment: if someone gives up theirs we notify the whole list, and the place belongs to whoever books it first.
• If the studio cancels a workshop, we will refund the full amount or move you to another date, whichever you prefer.

As this is a leisure service contracted for a specific date, the right of withdrawal in section 7 does not apply, in accordance with Article 103 of the consolidated text of the Ley General para la Defensa de los Consumidores y Usuarios (General Law for the Defence of Consumers and Users).

9. Short courses

A short course consists of several consecutive days with a guest teacher, with limited places and fixed dates. It gives no class balance and renews nothing: a place is purchased for specific dates.

• The place is secured by paying the sign-up fee through this website. The rest of the price is paid in cash on the first day, at the studio, and is paid only by those who come.
• You may cancel within 14 calendar days of paying the sign-up fee and we will refund 100% by the same means of payment. It is sufficient to write to us at hola@gedestudio.com.
• That period ends in any event on the day before the course starts, even if the 14 days have not elapsed.
• After that period the sign-up fee is not refunded, in whole or in part: places are limited and one that is freed at the last minute can no longer be offered to anyone else.
• If the studio cancels the course or changes the dates, we will refund the sign-up fee in full or hold your place on the new dates, whichever you prefer.
• The firings of the pieces are not included in the price of the course and are charged separately, according to what is stated on the page of each course.

The 14 days for cancelling are a condition that we ourselves offer: as this is a leisure service contracted for specific dates, the right of withdrawal in section 7 does not apply, in accordance with Article 103 of the consolidated text of the Ley General para la Defensa de los Consumidores y Usuarios (General Law for the Defence of Consumers and Users).

10. Gift cards

• Gift cards have an amount in euros and are valid for 12 months from their issue. The date appears in the email containing the code.
• When a gift card is redeemed on an account, the amount becomes credit, with the same expiry date. Any credit left unused on that date is lost.
• Credit may be used for workshops, single classes, extra classes and the first payment of a plan. It does not apply to renewals. If the purchase costs more than the credit, the difference is paid.
• They are not issued in a person's name until they are redeemed and they cannot be exchanged for money.
• Plan gift cards purchased before 6 November 2026 retain their terms: the plan starts to run from the moment they are redeemed.

11. At the studio

Classes are for all levels; no previous experience is necessary. We recommend that you come in comfortable clothes that you do not mind getting dirty. We ask you to be punctual: arriving late reduces your working time and disturbs the rest of the group.

12. Customer service and complaints

For any enquiry or complaint write to us at hola@gedestudio.com. We reply as soon as possible. You may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

13. Amendments and applicable law

We may update these terms; the version applicable to your contract is the one in force at the time of purchase. They are governed by Spanish law.